FAQS

Is This A Scam?

Nope. Cosmic Abyss is 100% legit. We’re a real brand, run by real
people, selling real products. We officially launched in February
2025, and we’re still growing—so if you just found us, that’s why you might not have seen us before.

We ship directly from our production partners, and every order is processed, packed, and
shipped with care.

If you ever have questions, concerns, or just wanna make sure we’re not some sketchy operation, hit us up we’re happy to help.

Shipping Time

We ship directly from our production partners in China, which means shipping typically takes 10-14 business days for U.S. orders.

• U.S. Orders: 10-14 business days

• International Orders: 12-20 business days

• Processing time: Orders take 2-5 days to be prepared before shipping.

Once your order is shipped, you’ll receive a tracking number to stay updated on its journey. If you have any
concerns, just reach out—we got you.

Returns & Exchanges

Can I return or exchange my order?

Yes! We accept returns/exchanges within 14 days of delivery if the item is unworn, unwashed, and in original condition.

How do I start a return?

• Email us at [your email] with your order number.

• We’ll send you instructions and a return label (if eligible).

• Once we receive it, we’ll process your refund or exchange.